Useful things to know
Questions
The practical details, without consulting the heavens.
Buying
What does StarPaws cost?
Creating their character and seeing today's free reading costs nothing. If you would like their year, these are the available formats:
- Year Page + PDF: £25A private page for the reading year, with a daily entry, archive and sky collection, plus a downloadable PDF.
One payment. No subscription.
Can I make a gift for someone else's pet?
Yes, for a dog or cat. You will need the recipient's name (up to 60 characters), their email address and your dedication. Memorial gifts are not available.
Send it straight away or choose a delivery day before the reading year starts. The recipient receives an email invitation and confirms their email address to open it. As the buyer, you see payment and delivery status, never what the recipient reads or does.
A gift does not move the reading year: it still starts on the first of the month after purchase, using Europe/London time. The exact dates are shown before payment.
Do I have to write a dedication?
It is optional when buying for yourself and required for a gift. You have up to 280 characters. A simple note is perfectly good; nobody is marking your poetry.
The dedication appears on the first page of the Year Page and on page 2 of the PDF, depending on the format you choose.
Can I return a personalised order?
Personalised goods and digital supply have their own rules, and your statutory rights are unaffected. Our full terms will be published on the seller details page.
If you have a question about your order, contact hello@starpaws.co.
Your year and your pet
When does the year start?
The reading year starts on the first of the month after purchase, using Europe/London time, and runs for one year: 365 or 366 days. The exact dates are shown before payment.
For example, a purchase on 18 November starts on 1 December. Making it a gift does not change the start date.
How long does the Year Page last?
Access runs for the dates of the reading year, then ends. During that year, the private page includes a daily entry, an archive and a sky collection.
A PDF you have downloaded stays with you. Download it during your access period if you would like to keep the reading.
What if I do not know the birthday?
An exact date is not required. You can give an exact birthday, a month and rough year, another day such as the day they came home, or choose that you have no idea.
An alternative day is labelled “celebrating as”, not presented as a birth date. We do not ask for a birth time, so there is no rising sign or houses.
Is StarPaws only for cats and dogs?
Yes, dogs and cats only for now. Other household management teams will have to wait.
What makes it personal?
You tell us their name, habits and birthday or best starting point. Their character is shaped by look details you choose or a suggestion from an optional photo, which you can adjust. It is a playful illustration, not a realistic portrait.
For your own pet, you can also add a favourite spot, something that gets their attention and what they do next, and a quirk. Each optional answer allows up to 70 characters. Phone numbers, email addresses and web links are removed.
All three cover styles are included at no extra cost: Starry Companion, Sticker Club and Cosmic Royalty. Each shows your pet's own name and character.
Privacy and the writing
Is this real astrology?
The Sun and Moon positions are computed for each day. The readings are playful astrology for pet people, not predictions. The sky is calculated; your pet remains under no obligation to cooperate.
This is entertainment, never pet-care, medical or behaviour advice. Without a birth time, there is no rising sign or houses.
Is the writing generated by AI?
Yes. The readings are written by AI and checked automatically against the computed sky, for length and for repeated wording. They are not individually read by a person.
Those checks do not turn the readings into predictions or advice. They remain playful entertainment.
Is their page private?
Yes. The Year Page opens through a private link plus email verification, with no password. It is not indexed by search engines, and private pages have no advertising trackers.
For gifts, the buyer can see payment and delivery status, but cannot see what the recipient reads or does.
What happens to the photo?
A photo is optional. If you provide one, it is used once to suggest the character's look and deleted within 24 hours. You can adjust the suggested look.
The character is a playful illustration, not a realistic portrait. You can choose look details without providing a photo.
Do I have to receive emails?
Email is used only for sign-in, gift delivery and service messages, not marketing. You will need access to your email address to verify it and open a private page.
Who is behind StarPaws?
StarPaws is sold by Holographic House Ltd, company number 16322307.
For help or questions, email hello@starpaws.co.